For the last decade, gbj Imaging has always put its customers first ensuring their satisfaction is guaranteed, Over the years we’ve expanded from just a small business that only offered audio production to other avenues to help its clients get a better image. Though we would love nothing more than to continue providing web hosting, ad campaign packages, TeamTalk servers, and even streaming servers, we felt it was time to take a long hard look at ourselves and decide what service our customers keep coming back for and focus on specifically that.
We would first like to apologize to all our clients who had all the other services we provided (such as ad campaign packages, web hosting/design, streaming, and/or TeamTalk servers) up until this point for abruptly terminating them the way we did. Our decision to do so was rather sudden, and to be honest, forced. Finances did have a role but were not the primary reason. Negotiations with OUR hosting provider quickly dissolved and they more or less decided to exit out of a deal that was never finalized and with any disagreement words were said, some that might not be all that professional and decisions made rather hastily, but both sides in our view were responsible.
Now, we did cancel ALL payment profiles through PayPal to clients who were paying monthly or yearly for their services. We offered refunds by giving back there most recent monthly payment or pro-rated there recent yearly payment and offered a partial refund for the service they would have had left. We do care about all our clients and if there are any clients still looking for a new resource for their loss of service, let us know and we’ll do our best to help you out.
With all that out of the way, we wanted to let you know what we still are offering. From the start, we always offered audio production and at this point in time, will only offer it. However, we will provide consultations to those interested and may offer other services at a later point, but felt it was best we stick with what we know for now. Unfortunately, due to these changes, we have reduced our voice talent (offering only three voices, one male and two females) as well. This might be disappointing to some but may expand with NEW talent down the road. So, as you can see, nothing lasts forever!
Finally, this has opened up an opportunity for gbj Imaging to provide something else to our customers and visitors alike. In the not so distant future, we will be starting a podcast on all things audio, whether it’s broadcasting tips, advise to write scripts for your audio projects, clever ways in making your audio material sound unique, ways to sound professional behind the microphone, and so many other possibilities that relate to anything audio. We’ll keep you apprised on a date when you’ll be able to start listening to this new podcast. In the meantime, just keep an eye out on our website for more information about it.
That’s pretty much it. Again, our apologies to any of our clients who had service with us and were affected by the termination of some of the services we no longer offer. We know that our most loyal customers will continue to get there audio projects from us, and if not we hope the clients that never have gotten audio projects through us might look into it and see why we are well-liked. If you have any questions, comments, or concerns, don’t hesitate to contact us and we’ll do our best to get back to you as soon as we can. Thank you so much for your continued patronage and we look forward in providing affordable audio production for the cash strapped customer for another decade!